09.07.07
ANHosting / MidPhase Bad
I have been forced to move all of my domains, web sites and emails away from ANHosting. Their service has had so much downtime lately that I was left with no choice.
At this point, I’d just like to put out a warning to anyone who is shopping for hosting. These guys at ANHosting (also known as MidPhase) seem to have no idea what they’re doing. They had some hardware failure on my server and it took them 48 hours to restore my account onto a new piece of hardware. It then took them another 48 hours to get my email functional again. Altogether, the ANS01 server was down or malfunctioning about 7 days out of the past 30.
The ticket system they use is worthless. All I ever got as a response to submitting a ticket was either a denial that a problem existed in the form of a retarded question or something like “We know about the problem and are working to correct it asap.”
I’m working on getting the final pieces of my data moved over to the new host. Thankfully, WordPress wasn’t too hard to migrate. As I type this, the MySQL server at ANHosting is down so I can’t retrieve one of my other databases. I guess I’ll have to wait.
I can only hope that this provider is better. It seems as if every single one of them has bad reviews somewhere out on the net. I would happily pay a little more if I thought it meant a higher quality service, but I can’t find anybody who can measure that accurately for me.
Since I’m not sure if I can trust any of them, maybe I’ll just have to keep two accounts on different hosts just so I can switch at the drop of a hat if needed. To be honest, the web site is not nearly as important to me as the email. Anyone know a good reliable email-only provider?
